designer bridal room/ lusan mandongus :(

hi followers,

my visit to this so called high end bridal shop was the MOST BIZARRE EXPERIENCE EVER!!! visited the shop yesterday with mum and chris and here is our experience:

my appointment was at 1pm and the girl (let's just call her C) that was supposed to serve me didn't show up until 2! Nonetheless, while we were waiting for Miss C to arrive at the BDR shop, a guy (let's called him K) came in into the fitting area and annouced that Miss C will be late for our appointment due to a work meeting (in which she was already 20 mins late by that time), Mr K then asked us what kind of dresses are we looking for (and i told him that i'm only looking for evening gowns as i've decided to get my wedding gown from another shop), he then said we could look around in the shop for evening gowns (which means 'serve ourselves' in my language), and to be honest, there were only 4 evening dresses in the shop, so it took me 15 seconds to actually browse them... then 10 mins later, he came back into the waiting area and said that Miss C has actually picked out some dresses for me to try on and there are more new arrival dresses available at their warehouse, so he asked a totally random girl from the shop to bring us over (at this point, i'd call that girl the reception girl as she has NO IDEA whatsoever about bridal gowns or evening dresses, also, throughout the whole process, she was either playing with her hair, or texting on the phone).

so when we arrived to this so called warehouse (which is about 5 mins walking distance from the shop, inside a shabby building), I asked the girl, "So which are the dresses that Miss C has picked for me?" she said, "Oh, I don't know, let me check with Miss C", then she went off and talked on the phone, and asked us to 'serve ourselves' again to browse and pick out the dresses that we like to try on. so we did, just so that we didn't want to waste any time. it was actually quite difficult to pick out any dresses that i like from the rack as they were soooooo not my style, all sparkly and structured and ruffled... ARGH... at the end, after having a difficult time to pick out the dresses, i picked out 3 dresses to try on, out of 3 of them, 2 were actually ok. one's a satin, deep-v, knot twist at the front, bias cut red dress (which i look totally hot and sassy in), however, the back was all scrunched up along the zip which creates the horrible effect of an enlarged anus... the second dress was a pale/nude/turnip coloured one shoulder draped dress, kind of grecian godess style... very elegant (and no anus at the back), however my concern is that i'd be wearing just 1 dress throughout the banquet night and the colour wasn't eye catching enough to make me the center of attention, and the one shoulder might make me look broad in photos.... so... it wasn't perfect still...

by this time Miss C has arrived at the warehouse (and it's already 2pm), she walked in without any apology, and pretend that it was ok to be late for the appointment. started to ask me what kind of styles do i fancy and then started to pick dresses off the racks. still remember Mr K said Miss C has picked out a few dresses for me earlier on? it was all BULLSHIT and a LIE, it was just a way to keep us 'happy' so that we could follow the reception girl over to the warehouse. all the 3 dresses that Miss C picked were awful, totally not what i wanted at all... and then while i was trying on the dresses, Miss C actually left us there unattended, well... ok... another girl was there but again, she's kinda like reception girl again with no knowledge whatsever... anyways, at the end, it was still those 2 dresses that i picked at the first place, and have actually decided on the grecian one, so i tried it on again and asked Miss C to pin it up for me to have a better look of how it's gonna look like after it's fitted, and can u believe this? she actually refused to help me to put some pins on 'coz she said the dress was just a tit bit bigger, and if i ordered it, their in house tailor is going to help me to do the fitting, so no worries about not having it fitted at that moment. my mum was actually getting angry by that point and she came over to help me to tug and pull the dress to  make it look better on me (so... at the end, it's still serving ourselves).

i have to say, the dress is not cheap at all, $8000 something after discount, (totally overpriced as i've check the dresses online, they're charging double the original price comparing to buying them directly from the designer's shop). and guess what? chris, the guy who never has any comments on his likes and dislikes, has actually got an opinion this time and felt that he would rather spend that money on another dress that is perfect, and also, i could feel that he was actually very annoyed by the service and attitude that we got from the shop. in his words, he said "we're spending quite a generous sum of money on the dress and Giordano could have given us a better service" he said he would spend the money on another shop rather than this crappy service shop. for chris to have such a negative comment could really tell u how terrible the experience was... we ended up leaving the shop without buying anything and not using our $3000 deposit.

i wouldn't say that this shop is a scam, as they really do have some really nice bridal gowns, however, do not expect to have top notch service from them. TOTALLY UNPROFFESSIONAL!!!!

so just a word of advice to any brides-to-be:

DO NOT GO TO DESIGNER BRIDAL ROOM or LUSAN MANDONGUS!!!!!!!!!!!!!

if you could afford it, go to The Wedding Shop, Central Weddings, or White Bridal Couture. i haven't been to these shops yet, but i'm pretty sure u'd definitely get a better service than DBR!!!!

cheers,
liz xoxo